I’ve no dockable script at all, but AE still crashes… I’m using the 9.0.1 here.
Should I try to reinstall it from scratch?
Posted by .(JavaScript must be enabled to view this email address) on 03/06 at 07:21 AM
If you try a re-install (not a bad idea), I would first make sure I ran Adobe’s de-installer, and then if you are on a Mac, run Repair Permissions or otherwise repair the disk using Disk Utilities.
Not promising that will fix it; there are some known issues with 9.0 and 9.0.1 that Adobe is aware of. Make sure you enable and send your Adobe crash logs if you get their screen after a crash; it’s been helping Adobe pinpoint some problems.
good luck -
Chris
Posted by Chris Meyer on 03/06 at 09:58 AM
Yes, I’m sending the crash logs to Adobe.
Thank you for your prompt reply Chris.
By the way, the only thing I’ve noticed is that AE started crashing after I’ve installed Flash CS4 from the Suite installer. Anyhow, dunno if it could be related to the crash in any manner.
Cheers,
Marco
Posted by .(JavaScript must be enabled to view this email address) on 03/06 at 10:04 AM
Ah! Yes, sometimes the individual products stomp on top of portions of each other when installed separately. I’d uninstall anything that had to do with the suite, then install them all from the suite at the same time. Then run Adobe Updater (under the Help menu).
good luck -
Chris
Posted by Chris Meyer on 03/06 at 10:40 AM
BIG NOTE: This bug has been fixed in the 9.0.2 update. More details on Todd Kopriva’s blog:
http://blogs.adobe.com/toddkopriva/2009/05/after_effects_902_update_red_r.html
Posted by Chris Meyer on 06/03 at 08:40 PM