What are you looking for when filling the human resources gaps with the people needed to help manage your organization’s digital assets? Well, here are a few DAM job descriptions. There are no hard and fast rules, but rather guidelines.

Posted by Henrik de Gyor on August 2, 2010

“Mind readers wanted.”

This is first line from an actual Digital Asset Management (DAM) job description posted this year. More on that later.

Aside from asking where to post and find DAM jobs, several people are asking what are typical DAM job descriptions. After presenting this information during a DAM Conference, here are parts of actual DAM job descriptions and knowledge shared by several DAM professionals on the job market today.

This is part of the equation that involves people along with process and technology for DAM.

While some people may use Digital Asset Management (DAM) sometimes within an organization, there is an increase in the need for people who may work full-time on DAM within an organization. We’ll explore several of these positions so you can have an idea of what some organizations have for talent and resources for those who do this type of work.

Here is a part of a job description for a Digital Asset Manager:

• Responsible for leading overall strategy, implementation and workflow of the Digital Asset Management system for [organization]
• Acts as primary liaison between [organization] and various photo studios with regard to image names, new photography and archiving
• Responsible for assigning appropriate metadata for assets to ensure accurate usage rights
• Manages the Digital Asset system and facilitate the uploading of assets as well as maintaining and upgrading the system
• Registers internal and external users to the Digital Asset Management system based on permissions
• Facilitates retrieval of previously cataloged images/shoots
• Processes raw images using the appropriate software
• Archive assets as necessary
• Generates asset download reports
• Maintains accurate procedures and records for the system
• Keeps informed of latest Digital Asset Management technology trends and innovations
• Other duties as identified and assigned

What are we looking for when filling the human resources gap with people needed to help manage your organization’s digital assets? There are no hard and fast rules, but rather guidelines. Any of these could be staff or contractual positions:

• Administrator (DBA)
• Archivist
  • With Digital, not just analog (print) experience
• Analyst
• Consultant
  • Either an internal, permanent staff for ongoing consultation OR an external (temporary), outside perspective looking in with a fresh viewpoint
  • Advisor, coach and/or functional role
• Digital Asset Manager
  • Support DAM system and users
  • An industry expert in the field
• DAM Specialist/Coordinator
  • Organize and upload assets
  • Metatag assets
• Data Entry Specialist* (depending on volume)
• Engineer/Developer/Programmer/Information Architect
• Help Desk
• Intern
  • Temporary position (more on this in a future blog post)
  • Willingness to:
    • Learn about DAM
    • Work on metadata and taxonomy
    • Upload assets
• Librarian
  • With Digital, not just analog (print) experience
• Metatagger (aka “Metator“)
• Project Manager
• Sales
• Taxonomist

What we call the position (job title) is less important than what they actually do.

DAM professionals who communicate with management need to have an understanding of high level business needs and how DAM can meet those needs. Why? Because it is important to quantify:

• Cost savings
• Time savings
• Reductions in risk (with knowledge of rights)

Yes, Digital Asset Management is a business need, not just a technology or another database.

If you are looking to hire a DAM professional, such as Digital Asset Manager, have potential candidates include their answers to the following questions as part of the job application:

1. Have you worked with a Digital Asset Management System? Where? How long?
2. How much experience do you have creating Metadata Schema?
3. Do you have any training experience? What type?

That should help gauge the level of experience of most candidates.

Now about that “mind reader” job posting. Often, management and human resources do not know what DAM professionals are supposed to do (a bit difficult to write a job description that way), but they are slowly realizing there may be a need for Digital Asset Management and that is followed by realizing the need to fill a position with a DAM professional. That professional may be assigned (or volunteered) within the organization. The professional may be hired from the outside. Beside that, DAM professionals should use best practices and notice common behaviors when these practices are not followed. How?

• Communicate

• Evaluate
• Recommend
• Reference
• Document
• Estimate
• Train
• Plan

• Budget
• Deliver
• Report

• Anticipate
• Follow up

That does not take any mind reading. I am not a mind reader. I am a Digital Asset Manager.

Besides, I forgot my mind reading hat at home.

What is your DAM job description?