Google’s impact on enterprise content management

Martin’s Fulcrum Musings: Google’s impact on enterprise content management.

Without a doubt Google has had a huge impact on the enterprise perspective on content management (ECM).

Thepluses andnegatives were highlighted by two blog posts yesterday:

On theplus side,John Mancini ofAIIM listed three,“fundamental assumptions about information management that affect the ECM industry,” in his“Googlization of Content”post:

1. “Ease of use. The simple search box has become the central metaphor for how difficult we think it ought to be to find information, regardless of whether we are in the consumer world or behind the firewall. This has changed the expectations of how we expect ECM solutions to work and how difficult they are to learn.

2. Most everything they do is free…

3. They have changed how we think about the “cloud.” Google has changed the nature of how we think about applications and how we think about where we store the information created by those applications. Sure, there are all sorts of security and retention and reliability issues to consider…”

On thenegative side,Alan Pelz-Sharpe made a post today inCMS Watch titled,“Google – unsuitable for the enterprise”. Alan introduced his piece by saying:

“For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed, the PR disaster that is Buzz should be enough to firmly conclude that Google is not suitable for enterprise use-cases.” He went on to say, “It is inconceivable that enterprise-focused vendors… would ever contemplate the reckless move that Google undertook in deliberately exposing customers’ private information to all and sundry with Buzz.”

Continues @http://martin-fulcrum.blogspot.com