Something rotten in WCM

Contented Management > Something rotten in WCM.

J. Boye’s 2009 Arhus conference was a learned and often humorous affair. The biggest lesson I brought back from Denmark was just how far away all of us who work in the industry — website managers, technologists, vendors, consultants — are from having good web content management.

Alas, poor clients

How many people could say that they were happy with their implementation? Even those case studies I saw were tinged with regret at missing features or how long the process took. The conference was littered with people who’d wasted budget and wanted to share their hindsight. And these were the enlightened ones.

Continues @ http://contentedmanagement.net